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Home Forums Our Themes Food & Cook Frequently Asked Question

  • Sticky
    Posted in: Food & Cook  

  • Keymaster
    admin
    August 20, 2013 at 12:31 pm #140

    Thanks for purchasing one of our premium files from Themeforest! This is our support forum where we can assist you with questions or issues you have. The bulk of our team is based in the GMT +8 timezone so please be aware of any time difference. We check forum threads twice a day, Monday – Friday. Our support (provided by Thorgan and Mario Balotelli) covers getting setup, trouble using any features, and any bug fixes that may arise. Unfortunately we cannot provide support for customization or 3rd party plugins.

    1. How do I install wordpress themes to my blog?
    Each theme comes with a documentation file with detailed instruction as to how to install and use your wordpress theme. Usually this simply requires uploading and activation the theme and plugin files.

    2. Will your themes work with the latest version of WordPress?
    Yes, all of my themes will work with the latest version of WordPress. I check each theme and make proactive updates with each new WordPress release.

    3. How are your themes coded?
    We code each theme in compliance with WordPress, utilizing valid XHTMl and CSS. Each design features a smooth, fast loading, tabless interface.

    4. How many sites can I use your themes on?
    You can use our theme in a single end product or a free end product (sale to one client). basically its the same with themeforest license policy. you can follow this link to read more about license http://themeforest.net/licenses

    5. Can I customize the images included with each theme, like the logo?
    Yes, I try to make editing images easy. With each theme we include a fully layered PSD file which can be opened and edited using Adobe Photoshop. I also provide blank logo images that can be edited with any graphic design software.

    6. How do I add my own google adsense ads to your themes?
    Some of our themes come “adsense ready,” which means that space has been provided for various sizes of google advertisements for easy monetization. If this is the case, you will see an adsense folder with several php files in your theme directory. Read the readme that was included with your theme for instruction as to how to replace the existing code with your own unique adsense code.

    7. What do I receive when I download one of your themes?
    Each theme includes the wordpress theme files, plugin files, as well as fully layered PSD files and blank images for easy customization.

    8. Can I modify the themes to fit my websites personal needs?
    Yes, you are free to change the designs in any way that you like.

    9. I found an error when using one of your themes, will you fix it?
    Certainly! I encourage users to contact me with any problems they are experiencing. When the wordpress script itself changes with each new release, it is possible that errors could occur. If you experience any problems please let me know for a quick fix.

    10. what support will I get, if I buy your themes?
    Our support covers getting setup, trouble using any features, and any bug fixes that may arise. Unfortunately we cannot provide support for customizations or 3rd party plugins.

    11. why you answer other threads first? i bumped my thread twice today
    Please do not bump your thread before we can respond, it will take longer to get help if you bump it since we answer from oldest to newest.

    • This topic was modified 11 months by  admin.
    • This topic was modified 11 months by  admin.
    • This topic was modified 11 months by  admin.
    • This topic was modified 10 months by Thorgan Thorgan.
    • This topic was modified 10 months by Thorgan Thorgan.

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